To most patients in the U.S., the way Dr. P.J. Parmar runs his primary care clinic for refugeesin Aurora, Colo. may seem strange: "When a patient walks into the clinic and has been here before...my goal is for them to walk right into the front door, walk right into my office and sit down next to me without stopping." Parmar tells Sound Medicine how he tries to make life easier for his patients, many of whom are not from the U.S. and face linguistic and cultural barriers to care.